ADA Employment Course

Course Contents (Flash Version)

This course has seven modules. Links to each of the modules are provided here.


The New England ADA Center is one of ten ADA Centers that are funded by the U.S. Department of Education to provide technical assistance and informal guidance on all aspects of the Americans with Disabilities Act. This course will prepare you to answer many questions about employment and the ADA. We encourage you to step through the content in the order it is presented.

The ADA has five separate sections or Titles:

  • Title I deals with employment issues.
  • Title II covers state and local government.
  • Title III addresses public accommodations and commercial facilities.
  • Title IV covers telecommunications.
  • Title V picks up miscellaneous items such as attorney's fees, retaliation and coverage of Congress.

This course is focused on Title I. For information on the other Titles, go to our website,

The U.S. Equal Employment Opportunity Commission (EEOC) is responsible for enforcing Title I of the ADA. EEOC’s ADA Title I Regulations, Technical Assistance Manual and other guidance material are in the Resources section of this course.

Overview of Title I

The ADA recognizes that the continuing existence of unfair and unnecessary discrimination and prejudice denies people with disabilities the opportunity to compete on an equal basis and to pursue those opportunities for which our free society is justifiably famous, and costs the United States billions of dollars in unnecessary expenses resulting from dependency and nonproductivity. One of the central tenants of the ADA is that peoples’ capabilities must be determined on an individualized, case-by-case basis.

Title I is designed to ensure that qualified people with disabilities have the same employment opportunities that are available to people without disabilities. It prohibits employers from discriminating against qualified people on the basis of disability in job application procedures, hiring, job training, advancement, compensation, benefits, firing and all other employment-related activities.

Although many people with disabilities don’t need reasonable accommodations, some do. For those who do, the ADA requires an employer to provide reasonable accommodation to qualified employees or applicants with disabilities, unless the accommodation would cause undue hardship.

The ADA does not relieve an employee or applicant from the obligation to perform the essential job functions. To the contrary, the ADA is intended to enable people with disabilities to compete in the workplace based on the same performance standards and requirements that employers expect of people who are not disabled.

Course Objectives

Upon completion of this course, you should know:

  • Who has obligations under Title I of the ADA
  • Who has rights under Title I of the ADA
  • The process for identifying and providing reasonable accommodations
  • How to troubleshoot job performance and safety issues
  • Pre-employment do's and don'ts
  • Requirements concerning medical information and confidentiality
  • What happens when someone files a complaint

Course Structure

Each of these objectives is covered in one of the modules. If you continue now through to the end of the course, it should take two and a half to three hours to complete. You can stop the course at any time and return to it. Click here to bookmark this page.

The modules are narrated by Kathy Gips, Director of Training for the New England ADA Center. Please make sure that your speakers or headphones are connected and set to an appropriate level.

The course includes workplace scenarios for you to consider. There are also quizzes located throughout the program to re-enforce key items. Your responses to the quiz questions are not recorded.

At the end of the course, we have provided a selection of valuable resources and references that should be helpful as you continue your awareness of the ADA.

Finally, you have the option to take a final exam, which will test your knowledge and, upon achieving a passing grade, will provide the information you will need to receive continuing education credits. The link to the final exam is at the end of Module 7: Complaints.


This course was developed by the staff of the DBTAC – New England ADA Center, a project of the Institute for Human Centered Design. The New England ADA Center is part of the ADA National Network. The DBTAC – New England ADA Center is funded by the U.S. Department of Education under grant #H133A060092.

The course is based, in part, on regulations and technical assistance material written by the U.S. Equal Employment Opportunity Commission, the federal agency responsible for enforcing Title I of the ADA.

Questions on this course
Contact the New England ADA Center
617-695-0085 voice/tty
800-949-4232 voice/tty (CT, MA, ME, NH, RI, VT)

Questions on the Americans with Disabilities Act
Contact the ADA Center in your region
800-949-4232 voice/tty

Click here for a brief introduction to the course structure and the module player.

Go to the first module: Who has obligations under Title I of the ADA?

Return to Course Contents