New England ADA Center

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An old New England town hall; a two-story structure painted white has a wheelchair ramp that leads to the small covered entrance.

Save the date: Why It Matters - Sharing Stories of Tackling ADA Transition Plans

April 12, 9:00 a.m. - 1:00 p.m. EDT.

Hear from leaders of municipalities about how they were able to create successful transition plans. Registration details coming soon.

For more information.

On left, Dr. Anjali Forber-Pratt at the 2012 Summer Paralympics in London pushing in her 3-wheeled racing chair. On right, Dr Forber-Pratt sits, smilining, with her black Labrador service animal.

Representation Matters: The Role of Adaptive Sports in the Lives of People with Disabilities

March 27, 2:00 p.m. - 3:00 p.m. EDT

NIDILRR Director and Paralympian, Dr. Anjali Forber-Pratt, tells the role sports played in her life.

Register today.

Arts Access Summit

March 28, 10:45 a.m. – 6:00 p.m.

A day of learning on accessibility in arts organizations. The New England ADA Center will present “Administration and Employment with the New England ADA.”

Register today.

President George H. W. Bush signing the ADA into law

Addiction, Recovery and the ADA

People with addiction to alcohol and in recovery from opioids and other drugs are people with disabilities too!

Learn about your rights!

Image of coronavirus with overprinted text label

Guidance on the ADA and COVID-19

Read how the ADA relates to programs and services during the pandemic.

What you should know.

Disability data in Massachusetts. Bar chart showing disability types and populations of each.

Research Reports

Read our data on disability and the challenges to implementing the ADA in New England.

Read our research reports.

ADA Web Courses at learn.newenglandada.org

Free ADA Web Courses

Increase your knowledge of the Americans with Disabilities Act 24/7

Sign up for Free Web Courses.

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

Architecture & Design

If a single user toilet room is added to a second story of a building that does not require vertical access e.g. an elevator, does the single user toilet room toilet need to be made accessible?

Businesses & Non-Profits

icon for sign language

A patient who is deaf requested a sign language interpreter. The cost of the interpreter is more than the reimbursement from health insurance. Do we have to provide interpreters?

Individuals & Advocates

icon of overweight person

Is obesity a disability?

State & Local Governments

Our town hall is open and requires everyone to wear a face mask. We recently had a person who said he has a disability and therefore can’t wear a mask. I am concerned about the safety of our staff and other people from the public. What should we do?

We have an employee who uses hearing aids and has difficulty hearing people through face masks because she lip reads as well. We are considering getting her work colleagues see through face masks, or offering her our portable assistive listening device. Or, I suppose they could call her and use the phone. Are we obligated to require all employee who interact with her to use see through face masks?

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

Architecture & Design

An architect is installing a Transfer Type accessible shower. Is there a maximum height specified for the vertical bar that attaches to the spray nozzle?

Businesses & Non-Profits

A disability coordinator at a museum has received requests to provide wheelchairs and wheelchair pushers. The museum is concerned about liability issues. What does ADA require?

Individuals & Advocates

I have an emotional support animal. Where do I register it as a service animal?

State & Local Governments

A town has a warming shelter for homeless people that isn’t accessible. For people who need a physically accessible shelter, the town provides them with a hotel voucher. Can the town have different eligibility requirements for people who use the warming shelter vs. people who use the hotel voucher?

icon of a martini glass

Is alcoholism covered under the ADA?

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

Architecture & Design

If a single user toilet room is added to a second story of a building that does not require vertical access e.g. an elevator, does the single user toilet room toilet need to be made accessible?

Businesses & Non-Profits

parking signage

A person wants to install a parking lot with 12 spaces. The spaces will be rented to the public as long term rentals. Does the lot have to comply with the ADA Standards?

Individuals & Advocates

I have an emotional support animal. Where do I register it as a service animal?

State & Local Governments

icon of a document

As Town Clerk, I just heard that I need to post a public notice about ADA requirements. Is this true?

icon of mother and child

I am a parent of a son with a disability. I have used my 12 weeks of leave under FMLA. I need additional leave to care for him. Can the ADA help me?