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New England ADA, a project of IHCD
Providing guidance on the Americans with Disabilities Act (ADA)

Do you have an ADA question?

Call 800-949-4232 or submit an ADA question.

ADA. United States Department of Justice Civil Rights Division.
The ADA requires captioning and audio description

in a movie theatre near you…

Read all about it

Facing addiction in America
Addiction is a chronic illness like heart disease

People in recovery have rights too!

Learn more

ADA Architectural Accessibility Laws Course
New Architectural Accessibility Laws Web Course!

Free and available 24/7

Learn more about the web course

ADA National Network
The Americans with Disabilities Act National Network

The New England ADA Center is a proud member of the ADA National Network

See new ADA fact sheets on our website

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

accessible women toilet room signage
The single user toilet room complies with the 1991 ADA Standards for Accessible Design, and the sink overlaps the space required at a toilet. Does the single user toilet room have to be renovated so that it complies with the 2010 ADA Standards for Accessible Design?
restaurant icon
In restaurants, cafeterias, and bars how much needs to be devoted to accessible seating?
icon of seated figure holding head
Is anxiety considered a disability?
icon for playground
Most of the towns playgrounds were built before the ADA was amended and are not accessible. Aren’t existing playgrounds grandfathered?
icon of a medecine preparation
If an employer has a zero tolerance drug policy, and an employee tests positive because they take Suboxone, a drug used to treat opioid usage, as prescribed by a doctor, can they be denied employment?

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

staff only sign
Does the staff toilet room in a workplace have to be accessible?
icon of guide dog
A hotel room is occupied by a guest with a service animal. The hotel guest provides a mat for the animal to urinate on in the room. The mat has been allowed to overflow. The hotel manager wants to know if the hotel can do anything about the situation.
cat icon
I have an emotional support animal. Where do I register it as a service animal?
traffic sign for pedestrian
A neighborhood sidewalk is obstructed by a big tree, making it impossible for people with disabilities to use the sidewalk. The road and sidewalk were recently redone. What does the law require?
symbol of transgender
Are people who consider themselves transgender covered by the ADA?

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

accessible women toilet room signage
The single user toilet room complies with the 1991 ADA Standards for Accessible Design, and the sink overlaps the space required at a toilet. Does the single user toilet room have to be renovated so that it complies with the 2010 ADA Standards for Accessible Design?
icon of guide dog
A hotel room is occupied by a guest with a service animal. The hotel guest provides a mat for the animal to urinate on in the room. The mat has been allowed to overflow. The hotel manager wants to know if the hotel can do anything about the situation.
icon of overweight person
Is obesity a disability?
hotel icon
A town has a warming shelter for homeless people that isn’t accessible. For people who need a physically accessible shelter, the town provides them with a hotel voucher. Can the town have different eligibility requirements for people who use the warming shelter vs. people who use the hotel voucher?
icon of mother and child
I am a parent of a son with a disability. I have used my 12 weeks of leave under FMLA. I need additional leave to care for him. Can the ADA help me?



























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