I own a business that our customers can connect to via our website. Does the website have to be accessible? A third party vendor manages some of the services offered on our website. Are we responsible for making sure those services are accessible?
A hotel room is occupied by a guest with a service animal. The hotel guest provides a mat for the animal to urinate on in the room. The mat has been allowed to overflow. The hotel manager wants to know if the hotel can do anything about the situation.