New England ADA Center

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An old New England town hall; a two-story structure painted white has a wheelchair ramp that leads to the small covered entrance.

Save the date: Why It Matters - Sharing Stories of Tackling ADA Transition Plans

April 12, 9:00 a.m. - 1:00 p.m. EDT.

Hear from leaders of municipalities about how they were able to create successful transition plans. Registration details coming soon.

For more information.

On left, Dr. Anjali Forber-Pratt at the 2012 Summer Paralympics in London pushing in her 3-wheeled racing chair. On right, Dr Forber-Pratt sits, smilining, with her black Labrador service animal.

Representation Matters: The Role of Adaptive Sports in the Lives of People with Disabilities

March 27, 2:00 p.m. - 3:00 p.m. EDT

NIDILRR Director and Paralympian, Dr. Anjali Forber-Pratt, tells the role sports played in her life.

Register today.

Arts Access Summit

March 28, 10:45 a.m. – 6:00 p.m.

A day of learning on accessibility in arts organizations. The New England ADA Center will present “Administration and Employment with the New England ADA.”

Register today.

President George H. W. Bush signing the ADA into law

Addiction, Recovery and the ADA

People with addiction to alcohol and in recovery from opioids and other drugs are people with disabilities too!

Learn about your rights!

Image of coronavirus with overprinted text label

Guidance on the ADA and COVID-19

Read how the ADA relates to programs and services during the pandemic.

What you should know.

Disability data in Massachusetts. Bar chart showing disability types and populations of each.

Research Reports

Read our data on disability and the challenges to implementing the ADA in New England.

Read our research reports.

ADA Web Courses at learn.newenglandada.org

Free ADA Web Courses

Increase your knowledge of the Americans with Disabilities Act 24/7

Sign up for Free Web Courses.

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

Architecture & Design

accessible women toilet room signage

The single user toilet room complies with the 1991 ADA Standards for Accessible Design, and the sink overlaps the space required at a toilet. Does the single user toilet room have to be renovated so that it complies with the 2010 ADA Standards for Accessible Design?

Businesses & Non-Profits

Large print icon

I’m visually impaired and have difficulty reading my bank statement. Can I ask the bank to send me bills in large print?

Individuals & Advocates

I am a person with a disability and can’t wear a mask. I thought the governor’s proclamation requiring a mask exempted me from the facemask requirement, but I am not being allowed to shop. What can I do?

State & Local Governments

A town has a warming shelter for homeless people that isn’t accessible. For people who need a physically accessible shelter, the town provides them with a hotel voucher. Can the town have different eligibility requirements for people who use the warming shelter vs. people who use the hotel voucher?

Icon of a pregnant women

Is pregnancy covered by the ADA?

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

Architecture & Design

accessible women toilet room signage

The single user toilet room complies with the 1991 ADA Standards for Accessible Design, and the sink overlaps the space required at a toilet. Does the single user toilet room have to be renovated so that it complies with the 2010 ADA Standards for Accessible Design?

Businesses & Non-Profits

icon for sign language

A patient who is deaf requested a sign language interpreter. The cost of the interpreter is more than the reimbursement from health insurance. Do we have to provide interpreters?

Individuals & Advocates

I have cancer. Is this a disability under the ADA?

State & Local Governments

Are municipal websites required to be accessible?

I have PTSD and cannot wear a mask. My employer requires a mask to be worn at all times and placed me on leave until I could get documentation from my doctor that I cannot wear a mask due my ADA disability. Upon my return I was demoted to a lesser paying position with a schedule that conflicts with my family obligations. Is this legal?

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

Architecture & Design

accessible women toilet room signage

The single user toilet room complies with the 1991 ADA Standards for Accessible Design, and the sink overlaps the space required at a toilet. Does the single user toilet room have to be renovated so that it complies with the 2010 ADA Standards for Accessible Design?

Businesses & Non-Profits

A disability coordinator at a museum has received requests to provide wheelchairs and wheelchair pushers. The museum is concerned about liability issues. What does ADA require?

Individuals & Advocates

icon of overweight person

Is obesity a disability?

State & Local Governments

icon of a document

As Town Clerk, I just heard that I need to post a public notice about ADA requirements. Is this true?

icon of a medecine preparation

If an employer has a zero tolerance drug policy, and an employee tests positive because they take Suboxone, a drug used to treat opioid usage, as prescribed by a doctor, can they be denied employment?