Guidance on the ADA and COVID-19
Read how the ADA relates to programs and services during the pandemic.
Submit an ADA Question
All questions are confidential
Call:1-800-949-4232 (voice/TTY)
Or, fill out the form and a staff member will contact you.
Does the staff toilet room in a workplace have to be accessible?
A disability coordinator at a museum has received requests to provide wheelchairs and wheelchair pushers. The museum is concerned about liability issues. What does ADA require?
I am a person with a disability and can’t wear a mask. I thought the governor’s proclamation requiring a mask exempted me from the facemask requirement, but I am not being allowed to shop. What can I do?
A neighborhood sidewalk is obstructed by a big tree, making it impossible for people with disabilities to use the sidewalk. The road and sidewalk were recently redone. What does the law require?
We have an employee who uses hearing aids and has difficulty hearing people through face masks because she lip reads as well. We are considering getting her work colleagues see through face masks, or offering her our portable assistive listening device. Or, I suppose they could call her and use the phone. Are we obligated to require all employee who interact with her to use see through face masks?
Submit an ADA Question
All questions are confidential
Call:1-800-949-4232 (voice/TTY)
Or, fill out the form and a staff member will contact you.
An architect is designing a two story factory, 50,000 sq feet per story. Is an elevator required?
Do taxi drivers have to pick up people with disabilities who use service animals?
I am a person with a disability and can’t wear a mask. I thought the governor’s proclamation requiring a mask exempted me from the facemask requirement, but I am not being allowed to shop. What can I do?
A student with a disability wants to take an online course and needs extended time. The student was told that he can't have extended time for online courses because the professor doesn’t want students to procrastinate until the end of the semester. What can the student do?
Submit an ADA Question
All questions are confidential
Call:1-800-949-4232 (voice/TTY)
Or, fill out the form and a staff member will contact you.
If a single user toilet room is added to a second story of a building that does not require vertical access e.g. an elevator, does the single user toilet room toilet need to be made accessible?
Can people with disabilities take their service animals into restaurants?
I am a person with a disability and can’t wear a mask. I thought the governor’s proclamation requiring a mask exempted me from the facemask requirement, but I am not being allowed to shop. What can I do?
A neighborhood sidewalk is obstructed by a big tree, making it impossible for people with disabilities to use the sidewalk. The road and sidewalk were recently redone. What does the law require?
I have PTSD and cannot wear a mask. My employer requires a mask to be worn at all times and placed me on leave until I could get documentation from my doctor that I cannot wear a mask due my ADA disability. Upon my return I was demoted to a lesser paying position with a schedule that conflicts with my family obligations. Is this legal?
