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Image of coronavirus with overprinted text label
Guidance on the ADA and COVID-19

Read how the ADA relates to programs and services during the pandemic.

What you should know.

ADA Checklist

Ensure your fishing or golfing facilities are accessible by using our recreation checklist.

View the ADA Recreation Checklist.

"The Changing Reality of Disability in America: 2020"

The documentary highlights stories
of those often left behind.

Video and report.

Data on Disability
Research Reports

Read our data on disability and the challenges to implementing the ADA in New England.

Read our research reports.

President George H. W. Bush signing the ADA into law
Addiction, Recovery and the ADA

People with addiction to alcohol and in recovery from opioids and other drugs are people with disabilities too!

Learn about your rights!

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

accessible women toilet room signage
The single user toilet room complies with the 1991 ADA Standards for Accessible Design, and the sink overlaps the space required at a toilet. Does the single user toilet room have to be renovated so that it complies with the 2010 ADA Standards for Accessible Design?
restaurant icon
In restaurants, cafeterias, and bars how much needs to be devoted to accessible seating?
icon of seated figure holding head
Is anxiety considered a disability?
traffic sign for pedestrian
A neighborhood sidewalk is obstructed by a big tree, making it impossible for people with disabilities to use the sidewalk. The road and sidewalk were recently redone. What does the law require?
COVID-19
For jobs that can’t be conducted remotely, what are possible accommodations?

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

accessible women toilet room signage
The single user toilet room complies with the 1991 ADA Standards for Accessible Design, and the sink overlaps the space required at a toilet. Does the single user toilet room have to be renovated so that it complies with the 2010 ADA Standards for Accessible Design?
COVID-19
Our store's policy requires customers to wear face masks. I recently had a customer who said they have a disability and therefore can’t wear a mask. I am concerned about the safety of our staff and other customers. What should I do?
cat icon
I have an emotional support animal. Where do I register it as a service animal?
traffic sign for pedestrian
A neighborhood sidewalk is obstructed by a big tree, making it impossible for people with disabilities to use the sidewalk. The road and sidewalk were recently redone. What does the law require?
COVID-19
I have PTSD and cannot wear a mask. My employer requires a mask to be worn at all times and placed me on leave until I could get documentation from my doctor that I cannot wear a mask due my ADA disability. Upon my return I was demoted to a lesser paying position with a schedule that conflicts with my family obligations. Is this legal?

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

icon of an elevator
An architect is designing a two story factory, 50,000 sq feet per story. Is an elevator required?
icon of guide dog
A hotel room is occupied by a guest with a service animal. The hotel guest provides a mat for the animal to urinate on in the room. The mat has been allowed to overflow. The hotel manager wants to know if the hotel can do anything about the situation.
COVID-19
I am a person with a disability and can’t wear a mask. I thought the governor’s proclamation requiring a mask exempted me from the facemask requirement, but I am not being allowed to shop. What can I do?
hotel icon
A town has a warming shelter for homeless people that isn’t accessible. For people who need a physically accessible shelter, the town provides them with a hotel voucher. Can the town have different eligibility requirements for people who use the warming shelter vs. people who use the hotel voucher?
COVID-19
I have PTSD and cannot wear a mask. My employer requires a mask to be worn at all times and placed me on leave until I could get documentation from my doctor that I cannot wear a mask due my ADA disability. Upon my return I was demoted to a lesser paying position with a schedule that conflicts with my family obligations. Is this legal?



























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