FREE Virtual Workshop Jan 21 2021
ADA Standards for Accessible Design
Massachusetts Architectural Access Regulations
What's Required in Alterations and Additions?
Submit an ADA Question
All questions are confidential
Call:1-800-949-4232 (voice/TTY)
Or, fill out the form and a staff member will contact you.
An architect is installing a Transfer Type accessible shower. Is there a maximum height specified for the vertical bar that attaches to the spray nozzle?
A hotel room is occupied by a guest with a service animal. The hotel guest provides a mat for the animal to urinate on in the room. The mat has been allowed to overflow. The hotel manager wants to know if the hotel can do anything about the situation.
A neighborhood sidewalk is obstructed by a big tree, making it impossible for people with disabilities to use the sidewalk. The road and sidewalk were recently redone. What does the law require?
I have PTSD and cannot wear a mask. My employer requires a mask to be worn at all times and placed me on leave until I could get documentation from my doctor that I cannot wear a mask due my ADA disability. Upon my return I was demoted to a lesser paying position with a schedule that conflicts with my family obligations. Is this legal?
Submit an ADA Question
All questions are confidential
Call:1-800-949-4232 (voice/TTY)
Or, fill out the form and a staff member will contact you.
If a single user toilet room is added to a second story of a building that does not require vertical access e.g. an elevator, does the single user toilet room toilet need to be made accessible?
A disability coordinator at a museum has received requests to provide wheelchairs and wheelchair pushers. The museum is concerned about liability issues. What does ADA require?
Most of the towns playgrounds were built before the ADA was amended and are not accessible. Aren’t existing playgrounds grandfathered?
We have an employee who uses hearing aids and has difficulty hearing people through face masks because she lip reads as well. We are considering getting her work colleagues see through face masks, or offering her our portable assistive listening device. Or, I suppose they could call her and use the phone. Are we obligated to require all employee who interact with her to use see through face masks?
Submit an ADA Question
All questions are confidential
Call:1-800-949-4232 (voice/TTY)
Or, fill out the form and a staff member will contact you.
The single user toilet room complies with the 1991 ADA Standards for Accessible Design, and the sink overlaps the space required at a toilet. Does the single user toilet room have to be renovated so that it complies with the 2010 ADA Standards for Accessible Design?
Can people with disabilities take their service animals into restaurants?
A town has a warming shelter for homeless people that isn’t accessible. For people who need a physically accessible shelter, the town provides them with a hotel voucher. Can the town have different eligibility requirements for people who use the warming shelter vs. people who use the hotel voucher?
I have PTSD and cannot wear a mask. My employer requires a mask to be worn at all times and placed me on leave until I could get documentation from my doctor that I cannot wear a mask due my ADA disability. Upon my return I was demoted to a lesser paying position with a schedule that conflicts with my family obligations. Is this legal?
