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Image of coronavirus with overprinted text label
Guidance on the ADA and COVID-19

Read how the ADA relates to programs and services during the pandemic.

What you should know.

ADA Checklist

Ensure your fishing or golfing facilities are accessible by using our recreation checklist.

View the ADA Recreation Checklist.

"The Changing Reality of Disability in America: 2020"

The documentary highlights stories
of those often left behind.

Video and report.

Data on Disability
Research Reports

Read our data on disability and the challenges to implementing the ADA in New England.

Read our research reports.

President George H. W. Bush signing the ADA into law
Addiction, Recovery and the ADA

People with addiction to alcohol and in recovery from opioids and other drugs are people with disabilities too!

Learn about your rights!

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

shower icon
An architect is installing a Transfer Type accessible shower. Is there a maximum height specified for the vertical bar that attaches to the spray nozzle?
icon for sign language
A patient who is deaf requested a sign language interpreter. The cost of the interpreter is more than the reimbursement from health insurance. Do we have to provide interpreters?
icon of seated figure holding head
Is anxiety considered a disability?
icon for playground
Most of the towns playgrounds were built before the ADA was amended and are not accessible. Aren’t existing playgrounds grandfathered?
COVID-19
For jobs that can’t be conducted remotely, what are possible accommodations?

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

staff only sign
Does the staff toilet room in a workplace have to be accessible?
restaurant icon
Can people with disabilities take their service animals into restaurants?
COVID-19
I am a person with a disability and can’t wear a mask. I thought the governor’s proclamation requiring a mask exempted me from the facemask requirement, but I am not being allowed to shop. What can I do?
icon of a document
As Town Clerk, I just heard that I need to post a public notice about ADA requirements. Is this true?
COVID-19
I have PTSD and cannot wear a mask. My employer requires a mask to be worn at all times and placed me on leave until I could get documentation from my doctor that I cannot wear a mask due my ADA disability. Upon my return I was demoted to a lesser paying position with a schedule that conflicts with my family obligations. Is this legal?

Submit an ADA Question

All questions are confidential

Call:1-800-949-4232 (voice/TTY)

Or, fill out the form and a staff member will contact you.

shower icon
An architect is installing a Transfer Type accessible shower. Is there a maximum height specified for the vertical bar that attaches to the spray nozzle?
icon of guide dog
A hotel room is occupied by a guest with a service animal. The hotel guest provides a mat for the animal to urinate on in the room. The mat has been allowed to overflow. The hotel manager wants to know if the hotel can do anything about the situation.
cat icon
I have an emotional support animal. Where do I register it as a service animal?
traffic sign for pedestrian
A neighborhood sidewalk is obstructed by a big tree, making it impossible for people with disabilities to use the sidewalk. The road and sidewalk were recently redone. What does the law require?
COVID-19
I have PTSD and cannot wear a mask. My employer requires a mask to be worn at all times and placed me on leave until I could get documentation from my doctor that I cannot wear a mask due my ADA disability. Upon my return I was demoted to a lesser paying position with a schedule that conflicts with my family obligations. Is this legal?



























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