"The Changing Reality of Disability in America: 2020"
The documentary highlights stories
of those often left behind.
Submit an ADA Question
All questions are confidential
Call:1-800-949-4232 (voice/TTY)
Or, fill out the form and a staff member will contact you.
An architect is designing a two story factory, 50,000 sq feet per story. Is an elevator required?
Do taxi drivers have to pick up people with disabilities who use service animals?
I am a person with a disability and can’t wear a mask. I thought the governor’s proclamation requiring a mask exempted me from the facemask requirement, but I am not being allowed to shop. What can I do?
Our town hall is open and requires everyone to wear a face mask. We recently had a person who said he has a disability and therefore can’t wear a mask. I am concerned about the safety of our staff and other people from the public. What should we do?
Submit an ADA Question
All questions are confidential
Call:1-800-949-4232 (voice/TTY)
Or, fill out the form and a staff member will contact you.
If a single user toilet room is added to a second story of a building that does not require vertical access e.g. an elevator, does the single user toilet room toilet need to be made accessible?
A disability coordinator at a museum has received requests to provide wheelchairs and wheelchair pushers. The museum is concerned about liability issues. What does ADA require?
I am a person with a disability and can’t wear a mask. I thought the governor’s proclamation requiring a mask exempted me from the facemask requirement, but I am not being allowed to shop. What can I do?
We have an employee who uses hearing aids and has difficulty hearing people through face masks because she lip reads as well. We are considering getting her work colleagues see through face masks, or offering her our portable assistive listening device. Or, I suppose they could call her and use the phone. Are we obligated to require all employee who interact with her to use see through face masks?
Submit an ADA Question
All questions are confidential
Call:1-800-949-4232 (voice/TTY)
Or, fill out the form and a staff member will contact you.
An architect is designing a two story factory, 50,000 sq feet per story. Is an elevator required?
Our store's policy requires customers to wear face masks. I recently had a customer who said they have a disability and therefore can’t wear a mask. I am concerned about the safety of our staff and other customers. What should I do?
A town has a warming shelter for homeless people that isn’t accessible. For people who need a physically accessible shelter, the town provides them with a hotel voucher. Can the town have different eligibility requirements for people who use the warming shelter vs. people who use the hotel voucher?
If an employer has a zero tolerance drug policy, and an employee tests positive because they take Suboxone, a drug used to treat opioid usage, as prescribed by a doctor, can they be denied employment?
