Question:
I own a business that our customers can connect to via our website. Does the website have to be accessible? A third party vendor manages some of the services offered on our website. Are we responsible for making sure those services are accessible?
Answer:
Yes, you are responsible for ensuring that your website is accessible, which includes both content developed in house as well as content managed by a third party vendor. The Department of Justice has held that websites need to be accessible and usable by people with disabilities by complying with WCAG 2.0.
