I own a business that our customers can connect to via our website. Does the website have to be accessible? A third party vendor manages some of the services offered on our website. Are we responsible for making sure those services are accessible?


Yes, you are responsible for ensuring that your website is accessible, which includes both content developed in house as well as content managed by a third party vendor.  The Department of Justice has held that websites need to be accessible and usable by people with disabilities by complying with WCAG 2.0.

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